COFFEE WITH A SIDE OF KINDNESS
Starbucks holds a special place in my heart; I am a regular coffee drinker and by now my local store knows not only my name, but also my dog’s name. The other day I was in line ready to order and overheard the customer in front of me laughing about her magic Starbucks card that showed a $0.18 balance but just keeps on working. She used her magic card to pay and stepped off to the side to wait for her order. Before I could mutter “Grande Cappuccino with Skim Milk,” my barista informed me their system was acting up and I could pay only with cash or the app. Panic flowed through my body—I had forgotten my iPhone that morning, so no app, and very little cash on me. The previous customer must have noticed the rising alarm in my voice because she quickly interrupted by insisting that I use her Starbucks Card, referring to it as the “Community Card.” I did and it worked perfectly. I turned to the cu...